Returns & Exchanges

At American Express, we strive for complete satisfaction with every purchase. If you are not entirely satisfied, you may return most items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log in to your account, navigate to your order history, and select the items you wish to return to generate a Return Authorization Number.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring all tags are attached and any promotional materials or accessories are included.

• 3.
  Attach the Shipping Label

  Print the prepaid shipping label provided in your account dashboard and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed once our warehouse confirms the item's condition.